Privacy policy

UPDATED: March, 25 2025

1. Introduction
Pen Point Project Co. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase from our store, or use our services.

2. Information We Collect
We collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: Username, password, and preferences if you create an account.
Transaction Information: Purchases made, order history, and payment details.
Technical Data: IP address, browser type, device information, and usage data.
Communication Data: Messages, inquiries, and customer support interactions.

3. How We Use Your Information
We use the collected data to:

Process and fulfill orders.
Provide customer support.
Improve our services and user experience.
Send promotional emails.
Prevent fraud and ensure website security.
Comply with legal obligations.

4. Sharing Your Information
We do not sell your personal data. However, we may share information with:

Service Providers: Payment processors, shipping carriers, and IT support services.
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:

Enhance user experience.
Track website analytics.
Save user preferences. You can manage cookie preferences through your browser settings.

6. Data Security
We implement security measures to protect your personal information. However, no data transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights
Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing. To exercise your rights, contact us at Contact@ThePenPointProject.com

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.

9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

11. Contact Information
For questions about this Privacy Policy, please contact us at Contact@ThePenPointProject.com